FAQ

1) Do you offer domestic shipping inside Egypt?

Yes — FREE fast delivery to all governorates in Egypt through Aramex.

2) Do you offer International Shipping?

Yes — FREE Fast Express Shipping to our covered international destinations via DHL, FedEx, and Aramex.

3) Which countries are covered by your Express Shipping service?

To maintain service quality and speed, our Express Shipping currently covers 15 countries:

Middle East & GCC
• United Arab Emirates
• Saudi Arabia
• Kuwait
• Qatar
• Bahrain
• Oman

Europe
• United Kingdom
• Germany
• France
• Italy
• Spain
• Netherlands

Americas & Oceania
• United States
• Canada
• Australia

4) How long does shipping take?

• Inside Egypt: 2–5 business days
• International: 7–14 business days

5) Do you offer Cash on Delivery?

No — online payment only (Visa, MasterCard, etc.).

6) Are there shipping fees?

No — both domestic and international shipping are FREE.

7) Does the price include customs or taxes?

• Egypt: No additional customs or VAT — the price is final.
• International orders: Any customs/VAT are the buyer’s responsibility.

8) Is there a limit to how many pieces I can order?

Yes — maximum 5 pieces per order.

9) Does international shipping cost increase with more items?

No — shipping is FREE.

10) What currency will I be charged in?

All orders are processed in Egyptian Pounds (EGP).
Displayed conversions in other currencies are informational only.

11) How do I track my order?

Visit our Track Order page:
https://boldlinewear.com/pages/track-order

12) Can I exchange or return my order?

Yes — within 14 days if unused and in original packaging.
Refund Policy:
https://boldlinewear.com/policies/refund-policy

13) How do I choose the correct size?

Always check the Size Guide page before ordering:
https://boldlinewear.com/pages/size-guide

14) What material are your products made of?

All BOLD LINE WEAR pieces use premium fabrics, including:

Hoodie Fabric Definition:

• Premium high-quality, global-standard cotton-poly blend (Brushed Fleece) — ultra-soft, durable, and built for winter comfort.

T-Shirt Fabric Definition:

• Global-standard, high-quality 100% breathable cotton T-shirts — smooth, comfortable, and perfect for everyday wear.

15) Are your products unisex?

Yes — our Hoodies and T-shirts are designed for men and women.

16) Do you restock sold-out items?

Yes — weekly restocks on popular items.

17) How do I contact support?

• Email: support@boldlinewear.com
• Phone: +201066407332
• Address: Banha, Qalyubia, Egypt